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Eric
Eric, Android Expert
Category: Mobile Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have forgotten my password ***** I am unable to get into the

Customer Question

I have forgotten my password ***** I am unable to get into the kindle store to buy new books.
Submitted: 2 years ago.
Category: Mobile Phones
Expert:  Viet-Cell Phone Tech replied 2 years ago.

Hello Norma! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your device?

What kind of password ***** ***** such as Amazon account password, Wi-Fi/wireless password, etc.?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.

It is a Kindle I need a password ***** buy more books from the Kindle Store

Expert:  Viet-Cell Phone Tech replied 2 years ago.

Thank you. Does it ask you what kind of password ***** you go to the Kindle Store, such as:

1. Amazon account password?

2. Wi-Fi/wireless password?

etc.?

Also, if you shut down / turn off the Kindle, then turn it back on, then before being able to do anything on the kindle, do you need to enter a password?

When you are available, please reply back at the box below to continue. Thank you,