How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 39583
Experience:  Avid repairer and trouble shooter of Cell Phones
32989067
Type Your Mobile Phones Question Here...
Richard is online now

I have bought a Nokia 830 and am having a problem downloading

Customer Question

I have bought a Nokia 830 and am having a problem downloading skype and other apps.
The message I get is that I have to verify that the phone number 07715 160505 belongs to***@******.***.
It just doesn,t give me any idea how to do that so I am stuck.
Submitted: 2 years ago.
Category: Mobile Phones
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You need to sign into your NTLWorld account and there you will have an email with a link from them you need to click on so you can verify it.
You can sign into it here
Click me to open
And you will see the email there to verify
Let me know the results please