How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Mobile Phones
Satisfied Customers: 2872
Experience:  More than 3 years of using and giving tech support for apple products.
51110040
Type Your Mobile Phones Question Here...
Vinod Menon is online now

My iphone5 has gone completely blank screen is black and does

Resolved Question:

my iphone5 has gone completely blank screen is black and does not switch on
Submitted: 1 year ago.
Category: Mobile Phones
Expert:  Vinod Menon replied 1 year ago.
HiI am Vinod. I will try my best to help you resolve this issue.Sorry to hear about your issue :(let's try a reset first. Press and hold the power button and the home button together for 10-30 sec. Let's see if it turns on.Thank YouVinod
Customer: replied 1 year ago.
yes it did thanks why did it do that?
Expert:  Vinod Menon replied 1 year ago.
Great to know that :)It could have been a glitch and I believe your iphone was just frozen. Have a great new year!If we are done, I would appreciate if you could rate my service.
Customer: replied 1 year ago.
thanks happy new year to you
Expert:  Vinod Menon replied 1 year ago.
Thank you :)
Vinod Menon and other Mobile Phones Specialists are ready to help you