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Michael Hannigan
Michael Hannigan, Cell Phone Technician
Category: Mobile Phones
Satisfied Customers: 11697
Experience:  20+ Years Experience. Cell Phone Expert
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I have been having problems trying to get my phone sent away

Resolved Question:

I have been having problems trying to get my phone sent away to be checked as it won't switch on
Submitted: 1 year ago.
Category: Mobile Phones
Customer: replied 1 year ago.
Can you please cancel my payment as this isn't working for me
Customer: replied 1 year ago.
Can you please return my money to my account
Expert:  Michael Hannigan replied 1 year ago.
Hello. My name is Michael. I can help you with your question if you still need assistance.
Expert:  Michael Hannigan replied 1 year ago.
I can help you with the issue here. In most cases, if the phone will not switch in, the battery needs to be replaced - that is if it won't come on at all. If you can provide me with the model number of your phone, I can locate a replacement battery for you and provide you with a link. Mike
Customer: replied 1 year ago.
Model number isA1457
Expert:  Michael Hannigan replied 1 year ago.
Thank you. So it is an iPhone.You will need to do a little work to replace it, but you can see the battery replacement on the following page:http://bitli.es/PD4QoW Mike
Customer: replied 1 year ago.
But I think it's more than just battery if I put it on with the charger it comes on with Apple icon then the screen goes blue
Expert:  Michael Hannigan replied 1 year ago.
Do you happen to live near an Apple Store? The reason I ask is that you can send these away for repair, but you would be without it for a while, and it's difficult to control the cost when you send it off to be diagnosed - you never really know what they are going to say is wrong with it. However, if you have an apple store nearby, you can just stop by and they will take a look at it for you and tell you.Mike
Expert:  Michael Hannigan replied 1 year ago.
In fact, an apple store will give you a phone to borrow while they fix yours.
Expert:  Michael Hannigan replied 1 year ago.
Here you go... take a look here. This is Apple's iphone repair service in the UK:http://bitli.es/vxLmnlThey have fixed rates depending on the type of problem. You can even start a service request online from that page.Mike
Customer: replied 1 year ago.
No I will just leave and try and get in contact with vodafone
Expert:  Michael Hannigan replied 1 year ago.
Ok. Hang onto that link in case you decide to get it repaired through Apple. Here is the Vodaphone UK contact page. Just select the type of account you have to get in contact with them:http://bitli.es/IwdDjl
Expert:  Michael Hannigan replied 1 year ago.
Why did you just give me a negative rating?
Customer: replied 1 year ago.
Because I'm no further ahead as I was
Expert:  Michael Hannigan replied 1 year ago.
Please change your rating. Not only do I not get credit for the personal time I spent helping you with a negative rating, but a negative rating stays on my profile forever.
Expert:  Michael Hannigan replied 1 year ago.
Yes you are. I've told you that you likely need to change the battery - I gave you the video about how to do it. I told you how to get it repaired through apple, and I gave you the contact information for Vodaphone. What more would you like?
Expert:  Michael Hannigan replied 1 year ago.
You have all the information you need to send your phone to get checked. That is what you asked for. I've given you information beyond that, even.
Customer: replied 1 year ago.
When did you give me Vodafone information
Expert:  Michael Hannigan replied 1 year ago.
2:22 Here is the Vodaphone UK contact page. Just select the type of account you have to get in contact with them:http://bitli.es/IwdDjl
Expert:  Michael Hannigan replied 1 year ago.
Vodaphone does not do hardware repairs. But I gave you the information because you said you wanted to contact them.The information I gave you about having Apple do the repairs is more appropriate to what you need done - I have given you both.
Expert:  Michael Hannigan replied 1 year ago.
If you want Vodafone to look at your phone, you have to bring it into one of their stores.
Expert:  Michael Hannigan replied 1 year ago.
If you wish to do that, you can find one in the UK on this page:http://bitli.es/iA9Kau
Expert:  Michael Hannigan replied 1 year ago.
Just click on "use current location"
Expert:  replied 1 year ago.
If you select "Tech Team" under what you are looking for, it will give you ALL Vodafone authorized repair facilities. This includes independently owned.
Michael Hannigan and other Mobile Phones Specialists are ready to help you
Customer: replied 1 year ago.
I'm sorry but I'm just going to cancel my contract because l can't get any sense from vodafone