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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 36777
Experience:  Avid repairer and trouble shooter of Cell Phones
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Cant get into kindle 2 it seams to be locked

Customer Question

cant get into kindle 2 it seams to be locked
Submitted: 1 year ago.
Category: Mobile Phones
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.This is usually an issue with the Firmware, so I would first like you to do this please.Remove the charger from the Kindle and hold the power button to off for 35 seconds.Release, then connect the charger and try to turn on the Kindle.Let me know the results pleaseThank you