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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 36526
Experience:  Avid repairer and trouble shooter of Cell Phones
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I have a Nokia Lumia 610 for which I have got a new SIM card

Resolved Question:

I have a Nokia Lumia 610 for which I have got a new SIM card from my provider Talktalk. How do I get the PIN Number to activate the phone. I understand that Microsoft has bought over Nokia. Thank you
Pat Vigneswaren
Submitted: 9 months ago.
Category: Mobile Phones
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please Patricia exactly what the phone is saying on the screen?

Customer: replied 9 months ago.
PIN required
Expert:  Richard replied 9 months ago.

ok, this is the PIN for the Sim card, by default it is 0000

Does it accept this?

Customer: replied 9 months ago.
39;The SIM Card can only be used on specific networks. Contact your customer service centre for the unlock code'.
9 attempts remainingHowever, Nokia is no longer operating, so I do not know how to get the code.
Customer: replied 9 months ago.
I tried the 0000 but it did not accept it.
Expert:  Richard replied 9 months ago.

ok, thats what I needed, the full message, thank you

It is referring to the previous provider the phone was linked to as the phone is still locked to this.

What was the original provider this phone came with? eg: 02, Vodafone ect.

Customer: replied 9 months ago.
The previous provider was ee (orange)
Expert:  Richard replied 9 months ago.

ok, you will need to call them on 7953 966250

Call them, explain you need the unlock code and as long as there are no outstanding debts on the contract, then they can then provide this to you.

Let me know how you go please

Customer: replied 9 months ago.
Thank you, ***** ***** ! Pat
Expert:  Richard replied 9 months ago.

you're welcome!

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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