How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Android Expert
Category: Mobile Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
57442719
Type Your Mobile Phones Question Here...
Eric is online now

I have recently upgraded my android phone to an Apple iPhone

Customer Question

I have recently upgraded my android phone to an Apple iPhone 5s. Whilst trying to set it up it asked for an email address in order to access Apple, so I keyed in my existing email which is***@******.***. It then told me I couldn't use this email address as it was already in use so I set up***@******.***. I was then told I would be sent a verification code but as I couldnt access the new email address its never been set up. Basically I want to keep and use my original email address of***@******.***.
Hope this make some sort of sense
***** *****
Mobile. ***********
Home. ***********
Submitted: 5 months ago.
Category: Mobile Phones
Expert:  Richard replied 5 months ago.

Hi there and welcome

On your iphone it sounds like you already have account setup

What happens when you try to sign in with it?

Customer: replied 5 months ago.
With the new email it keeps asking for a verification code but I don't know what it is
Expert:  Richard replied 5 months ago.

ok, it is referring to the Apple ID, what happens when you try to sign into it here?

www.icloud.com

Customer: replied 5 months ago.
Help
Expert:  Richard replied 5 months ago.

ok, it is referring to the Apple ID, what happens when you try to sign into it here?
www.icloud.com

Customer: replied 5 months ago.
Is the £33 in addition to the £21
Expert:  Richard replied 5 months ago.

yes, but it is optional else we continue here

Customer: replied 5 months ago.
I do not want to pay the £33
Expert:  Richard replied 5 months ago.

No problem, then please respond to my instructions I gave you

Customer: replied 5 months ago.
What do I do now
Expert:  Richard replied 5 months ago.

The instructions I have been giving you...

I will repeat again

it is referring to the Apple ID, what happens when you try to sign into it here?
www.icloud.com