Ask a Mobile Phones Question, Get an Answer ASAP!
Hi there and welcome
Can you clarify please, is the issue signing into a Gmail account or a Microsoft account?
Please let me know
Which internet browser are you using?
ok, on the PC, open Edge and go to www.gmail.com
Does it then show you the emailss once you do that?
Ok, even though it is a gmail acccount, Microsoft use the account for their account as well.
So you need to reset that Gmail one here
Let me know how you go please
Ok, in Chrome, click on the three lines in the top right then settings.
Then click on Advance at the bottom, then reset.
Once done, try in Chrome again please
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Please ignore it and reply here to my last question I sent you please
ok, but you said you could sign into it with Edge, was that correct?
yes, do this and then you can continue as normal, just use Edge from now on