How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 2837
Experience:  I've been active in clock repair for 11 years - NAWCC member.
61108514
Type Your Clock Repair Question Here...
Mike is online now

I have a very old grand daughterclock with both whittingham

Customer Question

I have a very old grand daughterclock with both whittingham and westmintster chimes on and just lately the later has stopped chimming for some very odd reason can you help me please .
Submitted: 2 years ago.
Category: Clock Repair
Expert:  Mike replied 2 years ago.

Hi Malcolm, My name is XXXXX XXXXX it is my pleasure to assist you. There are several things to check. First check to see if the retard bar has slipped down over the hammers
if so lift or push the bar off, Next make sure the hammers move freely up & down. Look at the melody chime hammers that strike the rods (usually on the right of the movement) to see if any of the chime hammers are in a position other than at rest. If you see one or more out further than the others, the hammers have become jammed. Pulling back on them and releasing might get it started again. Look at the strike hammers (usually on the left of the movement) and check for the same symptoms. The most common reason that I run into at my shop with the symtoms that you are having is maintenance as a clock ages the oils and lubricants become gummy and the chimes start slowing down and then finally come to a stop or it may become dry and the same problem may happen. It may need cleaning and oiling as they should about every 3 to 5 years. To save my customers money from me servicing there clock I recommend one of the best cleaning kits available it comes with a step by step DVD and they ship worldwide. A good cleaning and re oiling job will add life and enjoyment. Just click the link below. Try these options out and if you don't feel comfortable doing this yourself if you want I can find a clock repair company in your area just let me know your location and by what major cities and I'll find a few in your area. Thanks Mike

If you need further assistance, please don't hesitate to ask.
PLEASE remember if you're satisfied with my answer rate my answer
" OK SERVICE " or higher so I will be compensated by JustAnswer
for helping you.

www.clockworks.com/clock-repair-kit/clock-cleaning-kit.html

Expert:  Mike replied 2 years ago.
Hi Malcolm, I was wondering if you need further assistance with your clock? Thanks Mike

What Customers are Saying:

 
 
 
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
< Previous | Next >
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I Couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mike

    Consultant

    Satisfied Customers:

    1130
    I've been active in clock repair for 11 years - NAWCC member.
< Last | Next >
  • http://ww2.justanswer.com/uploads/NC/ncsunburst/2012-6-6_215754_mike001.64x64.JPG Mike's Avatar

    Mike

    Consultant

    Satisfied Customers:

    1130
    I've been active in clock repair for 11 years - NAWCC member.
  • http://ww2.justanswer.com/uploads/MS/MsAM/2012-6-9_16426_anna.64x64.jpeg Anna's Avatar

    Anna

    Teacher, writer, biologist

    Satisfied Customers:

    270
    Great research skills, variety of work experiences, teaching experience.
  • http://ww2.justanswer.com/uploads/PD/pdheslin/2012-6-6_232056_pambig.64x64.jpg pdheslin's Avatar

    pdheslin

    Consultant

    Satisfied Customers:

    51
    20+ years of internet site creation and search engine optimization. Dozens of search tools at my disposal.
  • http://ww2.justanswer.com/uploads/BL/blueflowers1063/2013-10-10_35834_KimHolidays1.64x64.jpg Kim D.'s Avatar

    Kim D.

    Consultant

    Satisfied Customers:

    27
    Researcher 20+yrs in small and large institutions
  • http://ww2.justanswer.com/uploads/NU/nursescare4u/2013-3-31_03429_JApic.64x64.jpg findinganswers's Avatar

    findinganswers

    Internet Researcher

    Satisfied Customers:

    22
    Internet Researcher, Nurse for over 17 years, and can find answers for you!
  • http://ww2.justanswer.com/uploads/PR/ProMBA/2012-6-7_154051_beach.64x64.jpg ProMBA's Avatar

    ProMBA

    Internet Researcher

    Satisfied Customers:

    3
    I'm an owner of three businesses, with both undergraduate and graduate business degrees from top tier universities.