How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Hardware Support Specialist
Category: Computer Hardware
Satisfied Customers: 4711
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
50152684
Type Your Computer Hardware Question Here...
John is online now

i am having problems printing,i am connected to my printer(epson)

Customer Question

i am having problems printing,i am connected to my printer(epson) press p+ctrl. and the print option do's not come up.any ideaers.
Submitted: 3 years ago.
Category: Computer Hardware
Expert:  John replied 3 years ago.

John :

Hello my name is John I will be assisting you today. I am sorry to hear that you are having trouble printing. I will try my best to help you

John :

Sir please provide the following details so that I can help you

1. The operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7 or windows8

2. Which web browser are you using is it Internet explorer, Mozilla Firefox, Chrome or any other
3. Are you trying to print from any specific program?

John :

Note:-The shortcut key to print is CRTL+P not P+CTRL

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Russell H.

    Russell H.

    Computer Repairer

    Satisfied Customers:

    80
    Working to keep PC-type computers working since 1988.
< Last | Next >
  • http://ww2.justanswer.com/uploads/LO/LongTermTech/SMILE4LARGE500by500.64x64.GIF Russell H.'s Avatar

    Russell H.

    Computer Repairer

    Satisfied Customers:

    80
    Working to keep PC-type computers working since 1988.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    51
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Computer Hardware Engineer

    Satisfied Customers:

    42
    Working as Tech support specialist with a world famous computer manufacturer
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    39
    Computer Hardware Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    37
    Certified Hardware expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/SF/sfeehan/2012-10-13_16941_SeanFormal.64x64.jpg Sean Feehan's Avatar

    Sean Feehan

    Computer Repairer

    Satisfied Customers:

    30
    11 years of repair, 3+ in a professional setting
  • http://ww2.justanswer.com/uploads/mike58801/2010-5-24_13250_On-force.jpeg mike58801's Avatar

    mike58801

    Computer Repairer

    Satisfied Customers:

    29
    A+certified IT Tech