Hi my name isXXXXX would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field.
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I actually had a near identical problem with some HP (#61) That I ordered off Amazon! It was almost as if it was really old ink or something of that nature.
Here is what I did.http://www.amazon.com/gp/orc/returns/homepage.html/ref=orc_surl_ret_hp
Click the Return Items
It should show you the recent orders, click Return this item
near the ink order.
It should then have you follow the steps to create the the label for return shipping.
I would be curious to find out if it's the same seller that uses Amazon that we both got our ink from.
To be honest I would return BOTH cartridges. 60 pages is not that much, You should get anywhere from 200-250 pages per catridges. Maybe he's selling very old ink?
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