Do I select both options
Automatically fix file errors
Scan for and attempt recovery of bad sectors
this is the result I get
Still trying to work through your instructions
I have moved all the files from the hard drive and ran the scan again.
This is the result
The scan I ran did not recover anything. The only files left on the drive that I can see were WD files that came on the hard drive. I had taken everything else off the hard drive before I ran the last scan. I haven't run test disk yet
Yes, It had been working correctly and then when I connected it the files were missing. There are a lot of files that have disappeared somewhere.
I have moved nearly all the files besides the manufacturers files from the drive but when I look at the drive on My Computer it is saying 143GB free of 596GB
I have gotten as far as here but I am unsure of what to do next
ok I pressed p which listed all the files including the missing ones (highlighted in red) can I still press enter now
If all the files on the drive can be recovered then they are in excess of 400GB. when I select a folder to copy them to it only allows me to select a folder on my harddrive. My harddrive is only 148GB. I do have a network drive connected to my computer which is 3TB. Is it possible to select this drive if is mapped to my computer
It did let me select the mapped drive. It's obviously going to take some time to copy all the files. i will keep you updated