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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Other
Category: Computer Hardware
Satisfied Customers: 38178
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have a new laptop. I would like to use my current printer.

Customer Question

hi - I have a new laptop. I would like to use my current printer. the which is hp.desktop 3050a. the software cd is not compatable as I have windows 8 . my printer software is up to xp and vista. do I have to buy a new printer or can I intall another way.
thanks,
Amanda.
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 2 years ago.

Hello Amanda! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Don't worry, you can still use this printer on your Windows 8 computer. On your new laptop, please click on the website below:

http://support.hp.com/gb-en/drivers/selfservice/HP-Deskjet-3050A-e-All-in-One-Printer-series---J611/4311836/model/4311837

, then there, you can download / install the latest HP Deskjet Full Feature Software and Drivers.

When you are available, please reply back to continue troubleshooting. Thank you.