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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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I recently installed windows 10. I had widows XP. The hppsc2115

Resolved Question:

I recently installed windows 10. I had widows XP.
The hppsc2115 printer does not now work.
I have tried downloading the driver from HP without success
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you tell me please exactly what happens when you try to print?
Thank you
Customer: replied 2 years ago.

Sorry for delay , lunch was ready.

With the printer.

When I try to print, a window opens saying I need a WIA DRIVER

Expert:  Richard replied 2 years ago.
No problem John and thanks
There have been quite some issues with printers and windows 10
Can you completely uninstall the printer please
disconnect it from the computer if its connected via a cabble.
Then go to devices and printers, then right clicking on the printer and selecting remove.
Restart the computer and install the printer like you did when you first received it and tell me please if it then functions.
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