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michelleclive
michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 5487
Experience:  Computer Science(Hons)
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I just installed windows 10 on my pc. Now it does not detect

Resolved Question:

I just installed windows 10 on my pc. Now it does not detect the Multimedia optical drive. Can you help?
Thanks,
Dave Pomeroy.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.type in device manager in the cortana search and click on it.open device manager and let me know when you are there.
michelleclive and 5 other Computer Hardware Specialists are ready to help you
Customer: replied 1 year ago.

Device manager is open

Expert:  michelleclive replied 1 year ago.
click on the arrow next to cd/dvd drives
Expert:  michelleclive replied 1 year ago.
let me know what you have under that.

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