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Windows 7 by cable because wifi doesn't work cable has worked till now. I moved the printer to another computer to try and make it work by cable but it didn't work there on either. When I moved it back it had stopped working on this computer
Thank you I really should have thought of that!! Many thanks
Can you help my with the wi fi now. It did work at one point but stopped working
I believe this was fraudulent. I clearly said I had connection problems and you solved half the problem - cable connection but not the other half wifi connection. You then asked me to say if the cable part was ok - which it was but then you disconnected so I had to pay again to get the other half answered. This is cheating you should have said please withdraw my rating and refund at least half my money or answer the rest of the question
M y apologies but my machine asked me to rate you which I did and then when I tried to go to the next point introduced me to Russell and asked me to pay again. I don't know how I could have reacted any differently. So I am sorry tha the system got us both. So the answer to your questions
EE Brightbox 2c46pb MAC 5cdc9669FCBO I hope that is right
I have reconnected to the wifi network and it does not work. However since it stoped working Ihave changed the router does this affect the situation?