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WesPCDr
WesPCDr, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1507
Experience:  IT Professional with over 15 years of computer hardware experience in repair and engineering
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Monitor HPw19av Cannot get rid of Luminance box which has suddenly

Resolved Question:

Monitor HPw19av Cannot get rid of Luminance box which has suddenly appeared and on/off button does not work.
Do I need new monitor
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  WesPCDr replied 1 year ago.
Hello, I am glad to help.
Expert:  WesPCDr replied 1 year ago.
Most of the time you can fix this by resetting the factory settings on the monitor.Use the menu on the monitor and look for the factory reset option.
Expert:  WesPCDr replied 1 year ago.
If that still does not work, then there is a malfunction that is causing the monitor to display the Luminance box and will need a new monitor.
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