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michelleclive
michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 5704
Experience:  Computer Science(Hons)
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Document feeder on 6700 jams appears not to be sitting cor

Resolved Question:

document feeder on 6700 jams appears not to be sitting correctly
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your printer. Let me know the make of the printer.
michelleclive and other Computer Hardware Specialists are ready to help you
Customer: replied 1 year ago.
HP officejet 6700 premium
Customer: replied 1 year ago.
I lift the cover to the feeder and theunit below is not in a fixed position just bouncing up and down?
Expert:  michelleclive replied 1 year ago.
i will call you in a minute
Expert:  michelleclive replied 1 year ago.
called the customer and issue was resolved and the feeder mechanism was not seated properly
Expert:  michelleclive replied 1 year ago.
video for paper jam