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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 793
Experience:  Networking, hardware, software, various OS's, Email Web and domain hosting, DNS
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Epson 1510 says i have a paper jam but i can't find any

Resolved Question:

epson 1510 says i have a paper jam but i can't find any paper in the m/c having cleared all remnants out
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing JUSTANSWER.com.After you clear out a paperjam, I do believe you need to CLEAR the paperjam error message..Are you familiar with how to do this?Do you have the User Manual?
Customer: replied 1 year ago.
no and no
Expert:  Quiksilver07070 replied 1 year ago.
Okay, please allow m a couple minutes to find, download, open, and read HOW to clear the paperjam message.Please Stand-By
Expert:  Quiksilver07070 replied 1 year ago.
Okay, so your printer (Epson 1510) has 4 areas that a paper jam can occur.1- Input Paper Tray2- Output Paper Tray3- Cartridge Access Area4- Inside the Printer.Have you checked all 4 area?Each area has a corresponding picture that may help you.Would you like the USER GUIDE that shows you the pictures?I can upload it here, and then you can download it.Then you go to Chapter 8, Page 54
Expert:  Quiksilver07070 replied 1 year ago.
Here is the USER MANUAL for the Epson 1510 Printer.Remember to go to Chapter 8, page 54 (shown on the actual pages) and to make sure to clear all the paper from all 4 areas..Then you need to PLUG back in the printer. Ofcourse you would have UNPLUGGED it BEFORE you tried to OPEN or clear an paperjams.ALWAYS ALWAYS ALWAYS, unplug a printer before working on it.....ALWAYS!!!!!
Expert:  Quiksilver07070 replied 1 year ago.
I mean UNPLUG it from the WALL electricity outlet. before working on a printer..WHY?Some printers use HIGH Voltage (600-700 Volts) to enable the toner to stick to the print head roller, it needs to be HIGH VOLTAGE..So unplug the printer before EVER opening one......YES!?
Expert:  Quiksilver07070 replied 1 year ago.
Sorry, HERE is the USER MANUAL.
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