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Viet - Computer Tech
Viet - Computer Tech, Other
Category: Computer Hardware
Satisfied Customers: 35716
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I am trying to print but get an error message that pdf won't

Resolved Question:

I am trying to print but get an error message that pdf won't open
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 11 months ago.
Hi,I'm sorry about the issue. Is it affecting PDF files only? Are you able to print anything else, such as printing a picture, a web page, an email message, etc.?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 11 months ago.
I am trying to print my boarding pass for an EasyJet flight
Expert:  Viet - Computer Tech replied 11 months ago.
Thank you. Are you able to print anything else?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we I connect remotely to your computer, so I can fix this issue directly on your computer for now?Please reply at the box below. Thank you,
Customer: replied 11 months ago.
I can print emails. I have windows 10. Yes you can look at my computer
Expert:  Viet - Computer Tech replied 11 months ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=50da5815-2573-4f43-b7ca-edc61707c7c8, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Viet - Computer Tech, Other
Satisfied Customers: 35716
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Viet - Computer Tech and 5 other Computer Hardware Specialists are ready to help you
Expert:  Viet - Computer Tech replied 11 months ago.
Thank you; please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=50da5815-2573-4f43-b7ca-edc61707c7c8, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 11 months ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.

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