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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 31123
Experience:  Over 15 years of consulting to the IT industry
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My mac does not turn on anymore

Customer Question

My mac does not turn on anymore
Submitted: 9 months ago.
Category: Computer Hardware
Expert:  Richard replied 9 months ago.
Hi there and welcomecan you do the following pleasehold the power button down for 60 seconds then releaseLocate the following keys on the keyboard: Command (⌘), Option, P, and R. Turn on your Mac.Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.Hold these keys until the computer restarts and you hear the startup sound for a second time.Release the keys.Does it then start?
Customer: replied 9 months ago.
Oh! Thank you very much. I will try in a bit.
Expert:  Richard replied 9 months ago.
Your welcomeIf you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know. and please take a second to rate my service for now by clicking one of the stars at the top of the screen then submit Thank you

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