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Byron
Byron, PC Support Tech
Category: Computer Hardware
Satisfied Customers: 2287
Experience:  A+ MCSE 11 years at a large law firm.
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Have a new HP Laserjet P1102w and I cannot get it to work.

Resolved Question:

have a new HP Laserjet P1102w and I cannot get it to work. What am I doing or have done wrong? RSVP ASAP Chris McAllister 01387 750575
Submitted: 8 months ago.
Category: Computer Hardware
Expert:  Byron replied 8 months ago.
Hi Chris. My name is***** you for your question and the opportunity to assist.Are you trying to use the printer wirelessly?
Expert:  Byron replied 8 months ago.
Can we do a screen sharing session and go through the setup together?
Byron, PC Support Tech
Satisfied Customers: 2287
Experience: A+ MCSE 11 years at a large law firm.
Byron and 2 other Computer Hardware Specialists are ready to help you
Expert:  Byron replied 8 months ago.
Thank you. From your computer, please click the link below (after reading this). When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.http://www.justanswer.com/remotedesktop/join.aspx?Session=ba5e107a-3cc9-4bc4-bb54-c329e45cf376
Expert:  Byron replied 8 months ago.
Can you tell me which browser you are using?Internet Explorer, Mozilla Firefox, Google Chrome for example.
Expert:  Byron replied 8 months ago.
http://support.hp.com/us-en/document/c02847467
Expert:  Byron replied 8 months ago.
Hi Chris. Let me know if you're having trouble getting through and I'll call you.

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