How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 19368
Experience:  Expert for over 10 years
50836188
Type Your Computer Hardware Question Here...
Josh is online now

Just bought a re-furbished 6930p with windows 10 installed,

Customer Question

just bought a re-furbished 6930p with windows 10 installed, good laptop but cannot bring up controls for DVDRW, can you help please
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Josh replied 1 year ago.
Hi! What controls do you mean?
Customer: replied 1 year ago.
The machine plays cd's ok, but when I insert a dvd nothing happens.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Josh replied 1 year ago.
I am sending you an offer for remote services per your request.

Related Computer Hardware Questions