Hi there and welcome
Use my link below to upgrade to windows 10 and bypass this
Then download the driver here
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
else let me know please how you go.
when doing the first step of my instructions?
it is not going to be possible then sorry. The card is 10 years old, and they do not look to be releasing a driver for it and without this it will not work with windows 10 this is why they stop the upgrade.
I tried the manual path in the event the automatic tool was not functioning but this is not the case. It will not be possible with this video card to upgrade sorry, we have now confirmed this.
contact customer service for a refund if your not wanting to pay for the service after receiving it