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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 35347
Experience:  Over 15 years of consulting to the IT industry
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I am unable to send emails on windows live mail,so I need

Customer Question

I am unable to send emails on windows live mail,so I need help, Frank.
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Richard replied 10 months ago.

Hi there and welcome Frank

What is the error you get when you try to send an email in live mail?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 10 months ago.
This is the second time I have used this site.
Expert:  Richard replied 10 months ago.

ok, I did not see any other questions, but if you wish for the remote service accept it please else please reply on the error you get

Richard, Computer Engineer
Satisfied Customers: 35347
Experience: Over 15 years of consulting to the IT industry
Richard and 3 other Computer Hardware Specialists are ready to help you
Customer: replied 10 months ago.
when I try to send an email I get an error number.
Expert:  Richard replied 10 months ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

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