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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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HP 5510 allin one photosmart - wifi. Model B111A, Product -

Resolved Question:

HP 5510 allin one photosmart - wifi. Model B111A, Product - CQ116B
My printer in working electronically but is not feeding paper to print, although, I can hear that it is trying to.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please remove the power to the printer and the paper.

Then wipe down all the rollers inside and at the beginning and end of the paper feed (where the paper goes in).

Let it dry for 10 minutes, put the paper back in, power it on and tell me if it now feeds please.

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