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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 82
Experience:  Working to keep PC-type computers working since 1988.
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Having bought a HP Spectre Laptop running Windows 8.1 and

Customer Question

having bought a HP Spectre Laptop running Windows 8.1 and subsequently having it updated by Microsoft to Windows 10, I now find myself having had to reload the windows software it asking for the Product Key Code for Windows 10.
Having spoken with Microsoft help desk an hour ago they told me I need to contact yourselves. What do I do to get a product Key for Windows 10
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Microsoft should have been able to resolve this for you? Aside from that, your Windows 8 key should work provided it is an authentic activation key.