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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 82
Experience:  Working to keep PC-type computers working since 1988.
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I have a printer HP Officejet 5742 which will not print

Customer Question

I have a printer HP Officejet 5742 which will not print copies of emails since being changed from Microsoft 8 to system 10 by them not me. What can be done to ensure I can print emails?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when printing emails?

Is it able to print anything else, such as a web page, a picture, a document, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,