I'm sorry about the issue. Does your HP notebook have windows xp, vista, or 7 or 8 or 10?
Please reply at the box below. Thank you,
Thank you. So after you log in, it just comes back to the login screen again. Is that correct?
Thank you. Please try this first solution below:
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OK, let me know later. Thank you,
OK, system restore process might take about 10 minutes. Please let me know if there is still any issue later. Thank you,
You're welcome. Great. Sometimes, windows can get corrupted, or a new windows update got corrupted; this should rarely happens, but yes, you can use the Shift / Power / Restart method to do the system restore in the future.
If you need anything else, please come back any time. Thank you for your patience.