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michelleclive
michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 5704
Experience:  Computer Science(Hons)
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I cannot connect my hp f2480 to my Lenovo computer it will

Resolved Question:

I cannot connect my hp f2480 to my Lenovo computer it will not print what do I do
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Let me know the version of windows on your computer

also how are you trying to connect usb or wifi

Customer: replied 1 year ago.
windows 10 and usb
Expert:  michelleclive replied 1 year ago.

please unplug the usb cable from computer and then connect the printer to a different usb port

then click on below link to download and install the full driver and software package

click here to download

Expert:  michelleclive replied 1 year ago.

once the file download completes double click on the file to run it

follow the steps in the installation wizard to complete the process

Expert:  michelleclive replied 1 year ago.

let me know the status once done

Expert:  michelleclive replied 1 year ago.

Secure remote access will allow expert to work directly on the problem It provides you a quick resolution, you can sit back and watch her while she fixes it. This saves a whole lot of time and money.

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