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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 32040
Experience:  Over 15 years of consulting to the IT industry
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Lexmark 4600 printer, running on Windows 10, I've got the

Customer Question

Lexmark 4600 printer, running on Windows 10, I've got the printer working but it won't give me the Lexmark productivity studio. What can I do?
Submitted: 5 months ago.
Category: Computer Hardware
Expert:  Richard replied 5 months ago.

Hi there and welcome

You can get all the software available for download via my link below

Click me to open

The model is also for this model but you have to choose windows 8 as windows 10 is not available, but you just need to use the software

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know please how you go

Richard, Computer Engineer
Satisfied Customers: 32040
Experience: Over 15 years of consulting to the IT industry
Richard and 5 other Computer Hardware Specialists are ready to help you
Expert:  Richard replied 5 months ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 5 months ago.
ID###-##-#### Password *****
Expert:  Richard replied 5 months ago.

ok, it says you closed it, you need to leave it open.

Can you please open it again and give me the new password ***** leave it open

Customer: replied 5 months ago.
Sorry, it's still open. Use same no-umbers.
Expert:  Richard replied 5 months ago.

it is connecting now

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