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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 83
Experience:  Working to keep PC-type computers working since 1988.
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I have spoken with TalkTalk about not having Internet

Customer Question

I have spoken with TalkTalk about not having Internet connection on my HP laptop at present. Everything is fine with my modem and they suggest it is a problem with the laptop which is Windows 7. Can you help please?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you are connecting to the Internet on your HP laptop using a wired connector or a wireless connection? Also, has the Internet connection worked before?

I am awaiting your reply.

Thanks,
IT Miro