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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you remove the ink and then reaseat it in the printer and tell me if this removes the error please?
If you would like any additional information or assistance, please do not hesitate to let me know.
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