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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 82
Experience:  Working to keep PC-type computers working since 1988.
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I have a Mac OS X series 10.6.8. i have recently purchased a

Customer Question

i have a Mac OS X series 10.6.8 . i have recently purchased a HP ENVY 4520 all in one printer series. although it appearsto be conected to the computer, and the details show up in the system preferences, it doesn't print
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have the HP connected to the Mac via USB or Wireless?

Expert:  IT Miro replied 10 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you still require assistance with the printer issue?

I am awaiting your reply.

Thanks,
IT Miro

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