How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 82
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now

My HP Envy 5530 has been deleted from my computer and I

Customer Question

My HP Envy 5530 has been deleted from my computer and I cannot re-install it even with the disc. Can you advise please
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me how you connect to the printer please? Via USB or wireless?

And which version of windows are you using?

Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 10 months ago.

I have offered this as requested, please accept it