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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 83
Experience:  Working to keep PC-type computers working since 1988.
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HP ENVY 5640 INSTALLATION HELP SOFTWARE DOES NOT WORK

Customer Question

HP ENVY 5640 INSTALLATION HELP SOFTWARE DOES NOT WORK
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Jason Jones replied 4 months ago.

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason