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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 40170
Experience:  Over 15 years of consulting to the IT industry
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I have a Canon Pixma iP4600 printer which has a fault.

Resolved Question:

I have a Canon Pixma iP4600 printer which has a fault. Showing error B200 can you help?
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 4 months ago.
Standby
Expert:  Richard replied 4 months ago.

will do

Customer: replied 4 months ago.
Still flashing fault (ie alternating green light and yellow)
Expert:  Richard replied 4 months ago.

Thanks

Can you remove the ink from the printer then power it off.

then using a Q-Tip with cleaning alcohol (or warm water if you do not have any), clean out the areas where the ink goes in.

Then use a damp cloth and wipe down the inside of the printer.

Once done, let it dry for 10 minutes

Then put the ink back in, power it on and tell me if it then prints correctly please

This will also allow you to see if any foreign objects are in the printer which may cause this.

Customer: replied 4 months ago.
Telling me error B200 and to cancel printing
Expert:  Richard replied 4 months ago.

ok, can you do the following please

Unplug the power cable.
Open the printer
Push the whole print head mechanic to the center
While the printer still open, plug the power and turn it ON.
When the printhead still moving and is going to the very LEFT, close the cover.
Wait until its boot up.

repeat up to three times if it does not clear it initially

Let me know the results please

Thank you

Richard and 2 other Computer Hardware Specialists are ready to help you
Customer: replied 4 months ago.
Carried out procedure only once and it has cleared and printing okay. Many Thanks