How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 19117
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Computer Hardware Question Here...
Pete is online now

I have recently purchased a Lenovo Thinkpad Laptop 4236 for

This answer was rated:

I have recently purchased a Lenovo Thinkpad Laptop 4236 for my mother. For some reason, although other members of the family can use the Touchpad, she can't - it just doesn't seem to recognise her 'finger touch' very well. It could be a question of adjusting the sensitivity, but if I research the Touchpad's settings (Control Panel / etc.) sensitivity isn't an adjustable option.Any ideas?

Hi Richard,

Does your mother use any handcream products?

If there are any creams on the skin then it will not register the touch very well.

Customer: replied 5 months ago.
she does....thank you. We'll experiment and report back!

Ok, let me know how it goes!
Pete :)

Pete and 3 other Computer Hardware Specialists are ready to help you
Customer: replied 5 months ago.
That's fixed the problem, Pete - many thanks!