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Pete, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 18564
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have recently purchased a Lenovo Thinkpad Laptop 4236 for

Resolved Question:

I have recently purchased a Lenovo Thinkpad Laptop 4236 for my mother. For some reason, although other members of the family can use the Touchpad, she can't - it just doesn't seem to recognise her 'finger touch' very well. It could be a question of adjusting the sensitivity, but if I research the Touchpad's settings (Control Panel / etc.) sensitivity isn't an adjustable option.Any ideas?
Submitted: 2 months ago.
Category: Computer Hardware
Expert:  Pete replied 2 months ago.

Hi Richard,

Does your mother use any handcream products?

If there are any creams on the skin then it will not register the touch very well.

Customer: replied 2 months ago.
she does....thank you. We'll experiment and report back!
Expert:  Pete replied 2 months ago.

Ok, let me know how it goes!
Pete :)

Pete and 2 other Computer Hardware Specialists are ready to help you
Customer: replied 2 months ago.
That's fixed the problem, Pete - many thanks!