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  • It can be very stressful when you've got a computer problem and it's beyond you how to fix it. It was a total relief to have an expert on hand who was calm and totally in control of the situation. He was able to work out the problem and sorted it with great efficiency. An excellent service. Fiona Mitchell 09/07/2017
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  • It can be very stressful when you've got a computer problem and it's beyond you how to fix it. It was a total relief to have an expert on hand who was calm and totally in control of the situation. He was able to work out the problem and sorted it with great efficiency. An excellent service. Fiona Mitchell 09/07/2017
  • I have a problem with scammers nothing has been sorted as yet but the advice and help I got was a great help. Thanks N.M. N.M. 13/07/2017
  • I had spent a full day on a computerproblem: your experts solved it in 15 minutes flat via remote control. John H. 05/05/2017
  • Having downloaded new email software I lost the ability to setup new accounts and send emails. Your technician worked through and solved my problem. As I rely heavily on my emails this was a great relief JustAnswer Customer 14/05/2017
  • I had spent a frustrating morning trying to solve why my printer would not print. I contacted Justanswer and was connected to James. He was incredibly patient and eventually he was able to access my computer. His expert knowledge diagnosed the problem quickly and he showed me what to do if it happened again. I did not feel rushed. Was not made to feel I should have been able to solve the problem myself. I was greatly relieved once the printer started to operate again and am so grateful for James assistance. I would definitely contact just answer again!!! Trish 22/04/2017
  • Technical engineer spent almost 2 hours helping me with my problem. Also showed me a way around my problem. Would definitely recommend and use again. Jane K 31/03/2017
  • I had a computer issues with Apple ID and with great care and patience David managed to guide me to sorting it out in no time. Thank you so very much. I would recommend you any time to any one. Sally 27/02/2017

Meet The Experts:

  • Claws224

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
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  • http://ww2.justanswer.co.uk/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.co.uk/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1160
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.co.uk/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.co.uk/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.co.uk/uploads/rsoram/2010-08-01_154219_justanswer.jpg R.A. McConnell's Avatar

    R.A. McConnell

    Network Admin

    Satisfied Customers:

    310
    A-Plus, MCP, 18+ years experience, LINUX admin
  • http://ww2.justanswer.co.uk/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    291
    Certified Networking expert with over 10 years experience.
  • http://ww2.justanswer.co.uk/uploads/jnayes/2010-12-23_132454_japicbetter.jpg Justin's Avatar

    Justin

    Certified Networking Engineer

    Satisfied Customers:

    255
    Network Specialist Degree, A+/Net+ Certs, 10 years Contract IT/Network Administration
  • Networking Questions

    Date Submitted
  • My Kindle 2 asks to be wirelessly connected, but when I 09/07/2017 09/07/2017
    itstuff
  • I have a Samsung Galaxy S7 Edge. Also a a Netgear R9000 09/05/2017 09/05/2017
    kalmanj70
  • A slightly strange one as nothing has broken or gone wrong, 12/07/2016 12/07/2016
    hongkongpom, carlday1
  • Media Cable The main network hub will be on the first floor 14/06/2016 14/06/2016
    p0llinate
  • I have a windows domain controller and 5 PC's. Each PC 29/05/2016 29/05/2016
    Quiksilver07070
  • Networking PC's 10/05/2016 10/05/2016
    swmcdonnell
  • I am a professional gambler and always need to change IP 09/05/2016 09/05/2016
    jessmagz
  • Telephone / internet / sky socketsMr A would like to put 29/03/2016 29/03/2016
    crash2199
  • I have got fibre optic today and a new router ad password. I 15/03/2016 15/03/2016
    p0llinate
  • I am trying set up a home network, my modem and base router 11/01/2016 11/01/2016
    RichieMe
  • How can I connect my macbook pro and iPhone 6 with HP 09/01/2016 09/01/2016
    tyroneboman
  • If I use a 4G dongle to connect my computer to a betting website, 06/01/2016 06/01/2016
    Quiksilver07070
  • Can not connect ee rooter to Samsung smart tv wireless 09/12/2015 09/12/2015
    tyroneboman
  • I have a complicated network setup but haven't found a simpler 06/12/2015 06/12/2015
    dukey01
  • How do I get my epson xp510 to remember the wifi password. 05/12/2015 05/12/2015
    Quiksilver07070
  • Streaming music from my Windows 7 pc to my Sony Bravia TV/Sound 27/11/2015 27/11/2015
    RichieMe
  • My Konica minolta c253 has suddenly stopped being recognized 15/11/2015 15/11/2015
    LongTermTech
  • RichardI saw your post when you helped someone to resolve 1106 erro 04/11/2015 04/11/2015
    p0llinate
  • ESP7250. I have got a new wifi router and cannot connect my 21/10/2015 21/10/2015
    itstuff
  • I have installed Windows 10 and now my MX455 will only 10/10/2015 10/10/2015
    dimmusacio, itstuff
  • I want to change the IP address my Office serv ITP-5114D uses. 06/10/2015 06/10/2015
    LongTermTech
  • No matter what I do my new kindle fire will not connect to 02/10/2015 02/10/2015
    tyroneboman
  • I have s acer chrome 11 and want to connect it to my canon 02/10/2015 02/10/2015
    tyroneboman
  • Lkt, I'm gerry. have a bt router working ok with inet and 16/09/2015 16/09/2015
    RichieMe
  • How do I reset my new bluray player model DMP-BD83 so I can 02/09/2015 02/09/2015
    p0llinate
  • My panasonic 47in smart tv says it is connected to internet 18/08/2015 18/08/2015
    dresteve2000
  • I recently received an automatic update to my Galaxy 10.4 2014 15/08/2015 15/08/2015
    ashiknasameen
  • My laptop has suddenly stopped connecting to the home wifi 08/08/2015 08/08/2015
    krkljator_m
  • Kindle cannot connect kindle to wifi. please please help[.paperwhite 08/08/2015 08/08/2015
    itstuff
  • My kindle is not connected to wi fi hot spot 18/07/2015 18/07/2015
    tyroneboman