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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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unable to connect to bt broadband after reboot my hub is no

Customer Question

unable to connect to bt broadband after reboot my hub is no 4 but disc is for hub 3 my laptop is windows 8
Submitted: 4 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 4 years ago.

Hello Keith! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message?

If you connect an Ethernet/network cable from the laptop to your hub / modem / router device, does Internet work fine with wired/cable connection?

Can we do a screen sharing session, so I can check and fix this issue directly for you?

Please let me know. Thank you