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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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can not find a wifi

Customer Question

can not find a wifi
Submitted: 4 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 4 years ago.

Hello Darren! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your windows xp computer? What's the model of your internet/wireless modem/router device?

When did it stop working? Is the wireless switch/button/light turned on on the computer?

Does another computer or wireless device have the same issue?

 

If you connect the computer to the modem/router device with an (Ethernet/network) cable, does Internet work via wired/cable connection?

Edit: It looks like you are away; please reply back when you are available to continue. Thank you.