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Unfortunately, this is not what I am looking for, I am looking for an IT reasoning on why this is their fault.
I'm not looking for a way to "solve" it, I'm looking for a way to make a rebuttal against them.
Sorry but this is just not what I need.
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thanks for your patience,