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Hi, my name isXXXXX will assist you with your Canon MG5350.I am very sorry that you are having problems with this, unfortunately the Cano MG5350 is not compatible with the Android App. The Canon MG5350 does support wireless printing from your pc and the Apple iPhones and Tablets. See below for Android compatible models<>
What you say is not correct. I did my research before buying - pls. see Canon's product overview
I have downloaded the app but the phone still cannot see the printer.
I am sorry, The Canon Europe website is not real clear about this, however if this is your printer<> PLEASE CLICK HERE<>it is not compatible with Android App, only airprint.
If you recently purchased the Canon MG5350 you can exchange it for the Android compatible models.Canon Easy-PhotoPrint (Canon EPP) is a free application that allows you to easily print photos and scan from your Android devices on compatible PIXMA multifunctional and SELPHY compact photo printers* via a local wireless network (Wi-Fi).
I am very sorry for the inconvenience this has caused.
Thank you for your patience.
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