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Richard
Richard, Network Architect
Category: Networking
Satisfied Customers: 37598
Experience:  15 years consulting in the IT industry with Networking
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Pixma pro 10, connected wireless using usb method, all it says

Customer Question

Pixma pro 10, connected wireless using usb method, all it says is document in queue printer ready but it does nothing and then i get a sign saying printer not responding.
Submitted: 3 years ago.
Category: Networking
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Can you tell me please when this problem started, and which version of Windows you are running?

Thank you
Customer: replied 3 years ago.
It's windows 7 and only just purchased the printer . If I go into printer and devices and hover over the printer it says , printer error , 1 document in queue and displays a yellow/ orange triangle .
Expert:  Richard replied 3 years ago.
Thanks Greg

Can you disconnect the printer from the computer.

Right click on the printer and select to Remove it

Restart the computer and connect the printer.

Reinstall it again and let me know if it still gives you this problem please.

Thank you