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RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9794
Experience:  Network Technician
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inadvertently switched off my home hub for two hours yesterday

Customer Question

inadvertently switched off my home hub for two hours yesterday and now cannot get wifi to work although PCs are okay online
Submitted: 3 years ago.
Category: Networking
Expert:  RandyNetwork Tech replied 3 years ago.

Hi Roy,
My name isXXXXX will assist you.
I can help you with this via screen share with a remote connection.

Please click on the following link>>>>

http://randy-pc:8040/?Session=d6c49564-fb29-4960-b96d-c5fb50675d89

Expert:  RandyNetwork Tech replied 3 years ago.
I can help you with this via screen share with a remote connection.

Please click on the following link>>>>

http://randy-pc:8040/?Session=d6c49564-fb29-4960-b96d-c5fb50675d89

Customer: replied 3 years ago.

randy, sorry I have not received an answer, I have a number of emails stating that you have answered my question but nothing comes up?

Expert:  RandyNetwork Tech replied 3 years ago.
okay, sorry about that. I am sending a link for you to click on that will allow me to share your screen so that I can check your network settings.I can help you with this via screen share with a remote connection.

Please click on the following link>>>>

http://randy-pc:8040/?Session=d6c49564-fb29-4960-b96d-c5fb50675d89

Customer: replied 3 years ago.


unable to open your link, computer keeps saying unable to open. sorry!

Customer: replied 3 years ago.

sorry no go, comes up with the same answer each time!

Expert:  RandyNetwork Tech replied 3 years ago.
Try this program please>Click the following link: http://www.join.me
- On the join me page, click the Orange Circle with the play button in the box that says SHARE or START MEETING.
When the download is finished click on it and allow the remote app to run.
- Once it is finished, please reply to me with the 9 digit number that appears on the top of your screen.