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Richard
Richard, Network Architect
Category: Networking
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Networking
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Hi, I have a epson stylus sx420w and I have printed out network

Resolved Question:

Hi, I have a epson stylus sx420w and I have printed out network status, and everything is
fine on that. It says A router/access point channel conflict has been detected, I have improved my environment, yet it still won't print.
Submitted: 3 years ago.
Category: Networking
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please the Make and Model of your wifi router?

Thank you
Customer: replied 3 years ago.


my router is a D-Link, model number DIR-365

Expert:  Richard replied 3 years ago.
Thank you

On your computer, click start, type in CMD and press enter

In the black window that opens, type in

ipconfig

press enter

Tell me please the default Gateway that is listed

Customer: replied 3 years ago.

192.168.1.1

Expert:  Richard replied 3 years ago.
Thanks

Open a web browser and go to

http://192.168.1.1

Log into the Dlink (default is admin as username and password XXXXX password).

Go to Wireless, then Wireless Settings.

Change the wireless channel to 6.

save this and restart the Epson

Tell me please if you are still getting the error.
Richard and other Networking Specialists are ready to help you
Customer: replied 3 years ago.



Expert:  Richard replied 3 years ago.
Sorry your last message was blank

Can you repeat it again please?
Customer: replied 3 years ago.

I put those numbers into google and I could not find D link


just a load of people asking questions, is that what you meant when you


said web browser. forgive my ignorence

Expert:  Richard replied 3 years ago.
No, Web browser is your program to via the internet, eg: Internet Explorer.

Customer: replied 3 years ago.


sorry ive had a good try, whenever I click on Internet explore google comes up, I've typed in every bar on the screen.

Expert:  Richard replied 3 years ago.
You just type it in the Address bar, where you put in www. ect.

Customer: replied 3 years ago.

my address bar is google, where else would i type it

Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Click the below link and click START MEETING on the web page

www.joinme.com

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

it won't download I clicked on start meeting nothing happens

Expert:  Richard replied 3 years ago.
It will download I am just doing it with another customer.

Try it within Internet Explorer.

Customer: replied 3 years ago.


986-252-131

Expert:  Richard replied 3 years ago.
Showed how to enter the address, customer was entering it in the search

Not the address bar