Hi William, My name isXXXXX will assist you.I am sorry to hear that you are having this issue.Please follow these steps>Open the Microsoft Management Console (MMC) snap-in for Services. To do this, follow these steps
a) Open Control Panel by clicking the Start button, and then clicking Control Panel.
b) In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings.
c) In the Bluetooth Settings dialog box, click the Options tab and do any of the following:
a. To make your computer discoverable to Bluetooth devices, select the check box for Allow Bluetooth devices to find this computer.
When a Bluetooth enabled computer is in discovery mode, it broadcasts a wireless signal that allows it to be detected by other Bluetooth enabled computers or devices. This is sometimes called pairing mode.
b. To allow Bluetooth devices to connect to your computer, select the check box for Allow Bluetooth devices to connect to this computer.
c. To be notified when a Bluetooth device is trying to connect to your computer, select the check box for Alert me when a new Bluetooth device wants to connect.