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Ask Viet - Network Tech Your Own Question
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 37436
Experience:  Great troubleshooting skills with computer and network.
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I have forgotten my wifi password XXXXX shall I do

Customer Question

I have forgotten my wifi password XXXXX shall I do
Submitted: 3 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 3 years ago.

Hello Judi! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What is the model of your Internet/wireless/wifi modem/router device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have windows xp, vista, or 7, 8, etc.?

Please reply in the box below, so I can help you. Thank you,

Customer: replied 3 years ago.
In reply to your question I have a computer connected via wireless windows xp
Expert:  Viet - Network Tech replied 3 years ago.

Can you please check at the back/bottom of your Internet/wireless/wifi modem/router device for the model and/or any password/key there?

Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=d8f9e047-2fba-4387-9ced-608b596343aa

 

, or click on the shorter website link below:

 

http://tinyurl.com/kn7rrhr


Edit: It looks like you are away; please reply back when you are available to continue. Thank you,

Customer: replied 3 years ago.
Thank. You I have found my password
Expert:  Viet - Network Tech replied 3 years ago.

Great. You're welcome. If you have any other electronics or computer question/issue, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you for replying back.