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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a new samsung smart tv I have connected to the internet

Customer Question

I have a new samsung smart tv I have connected to the internet but the tv is still saying smart tv has no network connection?
Can you help?
Submitted: 3 years ago.
Category: Networking
Expert:  Pete replied 3 years ago.
Hi there,

Can you please let me know:
1. What is the full model number of your new Samsung Smart TV?
2. Who is your internet provider?
3. Is the TV connected with a wire, or wirelessly?
4. What is the make and model number of your router?

Expert:  Pete replied 3 years ago.
Hi Jessica,


I'm just following up with you to see how everything is going. Do you need any further assistance?

Let me know,

Pete.