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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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trying to set up wireless printing on new MG4250 for my Mac

Customer Question

trying to set up wireless printing on new MG4250 for my Mac pro book.

Says to press and hold WPS button on access point and then press ok.

Where is WPS button on access point?
Submitted: 3 years ago.
Category: Networking
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.



Please, tell me the full brand and model name of your wireless router.


Customer: replied 3 years ago.

BT Openreach. Homehub 3.0

Expert:  Jason Jones replied 3 years ago.


Thank you for the update, Francis.

That access may not have a WPS button, which just means that the printer needs to be setup manually.

No extra charge:
May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.

Yes

Expert:  Jason Jones replied 3 years ago.


Thank you.

Please, click the following link and choose to run the remote application: http://166.78.231.170:8040/?Session=4a68fdac-dba1-450d-8e6c-14be17c9138e

Expert:  Jason Jones replied 3 years ago.


Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?